Dispatch & Records
Dispatch
The Dispatch Center is made up of 8 full-time dispatchers who answer 911 calls day and night.
The dispatcher's job is made up of many different tasks, and they are required to work with numerous agencies. Dispatchers are tasked with many job skills from receiving initial calls, entering information on the computer, prioritizing calls, dispatching proper response personnel, giving directions, and tracking calls from start to end. Dispatchers not only communicate with Sheriff’s Office personnel but also dispatch for the Fire Departments, EMS, Rescue, DNR, and ambulances responding to the county. Dispatchers also answer phone calls that come to the Sheriff’s Office. Dispatchers must be able to multi-task and make split second life saving decisions.
Dispatch is operated 24 hours a day, year round.
Dispatch works out of the Twiggs County Sheriff’s Office located at 37 North Ash Street, Jeffersonville, GA.
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| Dispatchers (left to right): Dotha Robinson, Carlos Whipple, Alma Lewis, Carolyn Lucas, Nancy Cason, Katie Simpson, Kierra Anderson, Erin Hendry, Necortney Lewis |
Records
The Records Unit processes criminal records.
Records personnel are responsible for processing, maintaining, retrieving and releasing information and copies of reports in accordance with federal and state regulations and guidelines. Records also handle all warrants, civil papers, subpoenas, and court orders. Records personnel are also responsible for entering wanted persons and stolen items on the Georgia Criminal Information Center (GCIC).
The Sheriff’s Office has 2 full time personnel assigned to records.
Hours:
Monday - Friday: 8:30 AM - 5:00 PM (closed holidays)
Fingerprinting services available: Monday - Friday (until 5:00 PM)
Location:
Twiggs County Sheriff’s Office/Law Enforcement Center
37 North Ash Street
Jeffersonville, GA 31044
Telephones:
Office: 478-945-3357
Fax: 478-945-3648